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Notes on AIE017Act 2 — Behavior & Limits

"Forgetting" vs "Never Knew"

Distinguish two different failure modes that users often confuse.

When AI gives a wrong answer, the instinct is to blame intelligence or memory. But if we narrow down to missing knowledge, there are only three structured causes: a training gap (the information wa...

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When AI gives a wrong answer, the instinct is to blame intelligence or memory. But if we narrow down to missing knowledge, there are only three structured causes: a training gap (the information was never part of the dataset), an injection gap (the information exists but was never added to the model's system), or a visibility limit (the conversation grew long enough that earlier context fell outside the context window). In all three cases, the model is not being stupid — it is operating within structural constraints.

Understanding which cause applies changes how you respond. For a training gap, provide the information explicitly in the chat. For a knowledge cutoff, use browsing, retrieval, or re-injection. For a visibility limit, restate the critical information in the current conversation. Before blaming intelligence or memory, ask a simpler question: where would this knowledge have come from?

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Alexey Makarov

Alexey Makarov

AI Enablement Strategist and Educator. Leading the AI Center of Excellence at SEFE. Creator of the Unreasonable AI YouTube channel. Based in Berlin.

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