AI for Knowledge Workers

Professionals using AI for writing, analysis, communication, and productivity

intro
3–6 hours (self-paced)

Learning Outcomes

  • •Use prompting as a professional skill, not a trick
  • •Recognize and reduce hallucinations in day-to-day work
  • •Evaluate outputs and apply practical guardrails (privacy, cost)

Modules

Core Literacy (Fast Refresh)

A minimal foundation required to work effectively.

Nodes in this module:

AI (Definition)Generative AIPredictionPromptCompletion

Prompting as a Skill

Move from random prompting to repeatable prompting.

Nodes in this module:

Context WindowPrompt EngineeringReasoning

Trust and Quality

Understand hallucinations and how to evaluate outputs.

Nodes in this module:

HallucinationEvaluation

Knowledge Assistance

Understand why RAG exists and what it changes.

Nodes in this module:

EmbeddingMemoryRAG (Retrieval Augmented Generation)

Practical Constraints

Operate AI safely and economically in real settings.

Nodes in this module:

PrivacyCost (Tokens & Pricing)LatencyBias
Open in Map